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We are proud to announce that we have MSPA certified shoppers! Mystery shoppers or the Secret shoppers provide relevant observations on staff, operation, ambiance and many more through the customer’s eye.


Mystery Shopping

  • Visual Merchandising audits

    Go Incognito conducts Merchandising audits which provide regular check ups on retailers, ensuring that they are complying with the agreements that you have made regarding product location, shelf space, product displays, pricing, and promotion.
  • Consumer experience audit

    Consumer experience audits are done from the consumers' perspective to know the overall customer experience throughout the shopping. The overall interaction between the organization and the consumer is recorded by the consumer.
  • Retail Recommendation Programs

    Retailer Recommendation programs are carried out by GO INCOGNITO to check if the Retailer recommends about your products or services to the customers. This will give you insights as to how the retailer approaches and sells your product in the market. It is observed that the actual buyer is open to recommendations while he goes to purchase a product in the market. The product recommended by the retailer is more likely to be chosen than others.
  • Competition Benchmarking

    Go Incognito helps your brand to study other competitor brands and compare your brand with them using certain metrics. This helps to study current competitor company trends in comparison to yours.

About US

          Go Incognito specializes in mystery shopping & audits, Sales staffing and recruitment, Market Research and Virtual Merchandising for clients all over India.
           Our Mystery shopping and Market research services give opportunity to clients to see themselves through their customer's eye and get valuable feedback on services measured against their own standard.
           We provide mystery customer programs to Retails stores, banks, hotels, shopping malls, any brand show rooms and many more! Basically any company that provides service to customer. 

Contact Us


Call now
  • 096771 40559


Get directions
S1, Vigneshwaras Dhanalakshimi Apts,
32/4, 3rd Cross street, Sakthi Nagar
Chennai, Tamil Nadu 600043

Business Hours

Mon:9:00 AM – 9:00 PM
Tue:9:00 AM – 9:00 PM
Wed:9:00 AM – 9:00 PM
Thu:9:00 AM – 9:00 PM
Fri:9:00 AM – 9:00 PM
Sat:9:00 AM – 9:00 PM
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